NO REFUND even AFTER 4 MONTHS

[augustine]

I WOULD HAVE SENT 1000 MAILS ABOUT THIS PENDING CASES . HOW MANY MORE YEARS I HAVE TO WAIT FOR GETTING THE REFUND? WE HAD COULD NOT REACH GUWAHATI BECAUSE OF ASSAM RIGHT. WE DISCONTINUED OUR JOURNEY AT NJP, THEN WE TOOK A TAXI TILL GUWAHATI

Transaction Details
PNR Number: 4442815906 Ticket Type: eticket Transaction ID: 0523807350
Booked On: 7-7-2012 Class: 3A Internet Service Charge: Rs 20.00
Date Of Journey: 22/7/2012 Railway Zone: NF Bank: ICICI
Total: Rs 5036.00 Train No: 12515 Ticket Charge: Rs 5016.00
From Station: THRISUR(TCR) Quota: General To Station: GUWAHATI(GHY)
IRCTC Zone: Chief Regional Manager/Eastern Zone/Guwahati (IRCTC) Guwahati


Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Manuel Thomas 45 Male 0000/ Booked

2 Smitha Manuel 40 Female 0000/ Booked

3 Rithik 12 Male 0000/ Booked



TDR Details
Reason For TDR: Train Diverted And Train Not Touching Destination Station. TDR Status: Reference No:ekt2012072505283635
TDR Zone: NF TDR Filing Date: 25-Jul-2012
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

[expert]

RE: NO REFUND even AFTER 4 MONTHS

Usually on diverted trains refunds are not admissible. Can you please tell me what was the "not touching destination" ? Is it near Guwahati?