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Removing mobile no. from IRCTC forgotten a/c.

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  • Removing mobile no. from IRCTC forgotten a/c.

    Dear Sir,

    I have registered my mobile no. while creating IRCTC a/c. long back.
    I never used that a/c; I have forgotten IRCTC user name/password, and email i.d;/ password, used for creating that IRCTC a/c.

    Now I can not create a new a/c. with my said previous mobile no.
    How can I recover said previous (1) IRCTC user name/password, and
    (2) email i.d / password, used for creating that IRCTC a/c.

    IRCTC Customer Care says, there is no option for recovering all data as I have forgotten email i.d/ password. And already registered mobile no. can not be released by IRCTC.
    Kindly help me for recovering previous (1) IRCTC user name/password, and
    (2) email i.d / password, used for creating that IRCTC a/c.

    Thanks & Regards.

  • #2
    Removing mobile no. from IRCTC forgotten a/c.

    Dear Sir,

    I have registered my mobile no. while creating IRCTC a/c. long back.
    I never used that a/c; I have forgotten IRCTC user name/password, and email i.d;/ password, used for creating that IRCTC a/c.

    Now I can not create a new a/c. with my said previous mobile no.
    How can I recover said previous (1) IRCTC user name/password, and
    (2) email i.d / password, used for creating that IRCTC a/c.

    IRCTC Customer Care says, there is no option for recovering all data as I have forgotten email i.d/ password. And already registered mobile no. can not be released by IRCTC.
    Kindly help me for recovering previous (1) IRCTC user name/password, and
    (2) email i.d / password, used for creating that IRCTC a/c.

    Thanks & Regards.
    Vishnu Pathakamuri

    Comment


    • #3
      RE:Removing mobile no. from IRCTC forgotten a/c.
      Sir without Registered mail ID you can not recover your account .And same mobile and same registered mail id not registered again in IRCTC .

      Comment


      • #4
        may I know how to remove the number from IRCTC. and I forgot userID also. or else can you please let me know how to get the userID through registered mobile number

        Comment


        • #5
          You can only recover your userid from your registered mail ID. Send mail to irctc on that mail type your details :-registered mail id ,phone number ,address and also attach aadhar . After 24 hours you receive your userid on your registered mail id .After login to your account you can change you number with another unregistered mobile number .
          I hope this information help you

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          • #6
            can you please share the IRCTC mail ID.

            Comment


            • #7
              IRCTC mail ID :care@irctc.co.in

              Send your mail and after that you receive userid on registered mail ID

              Note:Send mail to irctc on registered mail ID only
              Last edited by Book Rail Ticket; 11-01-2019, 11:09 AM.

              Comment


              • #8
                I have sent mail for getting User ID. but I didn't get any mail form IRCTC.

                Comment


                • #9
                  IRCTC send mail on user registered mail id only . Check your mail id also check spam folder some time mail receive on spam folder. May this information help you

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