Poor food quality in Mumbai-Howrah Doronto exp.

[amit]

I had travel about 10 times in Doronto exp. Each time we got very poor quality of food provided by Irctc specially lunch & dinner. I have been complaining Irctc Kolkata through mobile & also had discussed with pantry car manager Mr Banerjee but no result till now. Now I will be traveling with my family on 8/8/2012, (PNR no: 8104566491) in Mumbai - Howrah Doronto exp. This time if I don't get better quality of food, I'll complain again.

[expert]

RE: Poor food quality in Mumbai-Howrah Doronto exp.

Here is the all India complaint number for pantry service in train.

All pantry contracts are heavily bribed. Without bribe contracts will not be awarded at all. But filing complaints can have some good affects.

Here are some useful links for you:

• Filing complaints about catering services.
• Escalating complaints with Railways
• Reach out the Sr. Deputy General Managaers in Indian Railways