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File a TDR from 16th Feb 2013

27-05-2014, 11:49 PM
Post: #1
File a TDR from 16th Feb 2013
Hi,

This is related to PMR no-2630901841, I had canceled this tkt on 16th of Feb 2013 by File TDR process with clause all the passenger not traveled. As per the Railway rule 50% of amount to be refund to consumer. But I have only received 1/3rd of amount. As example total fare is Rs 1185.00, and I have only received Rs 394.00. So I have again open this Case and after 4 year I have received a mail against the PMR that "refund is not admissible as informed by Railways through their letter no : IRCTC/ERTD/MAY/18/16.05.14/SR and the reason being : REPUDIATED BY SOUTHERN RAILWAY".

Kindly suggest
Thanks
Samir
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29-05-2014, 03:12 PM
Post: #2
RE: File a TDR from 16th Feb 2013
Your case is like 95% of cases in which Railways keep money. Since Railways REPUDIATES it - it means that then believe you had traveled.

Actually it is their duty to prove that you indeed traveled. Not yours. So consumer court should be your next step. But don't hire any lawyer. You can fight yourself.
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 Thanks given by: samir10patra
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